At jetson surfboards, we take the security of our website and customer information seriously.
We encourage responsible disclosure and welcome security researchers to report potential vulnerabilities in a professional and ethical manner.
If you believe you have identified a security issue on thesurfboards.co.uk, please report it following the guidelines below.
Responsible Disclosure Guidelines
When reporting a security issue, please:
- Allow reasonable time for investigation and resolution before public disclosure
- Do not access, modify, or share private user data without authorization
- Avoid actions that may negatively affect users, services, or website performance
- Do not exploit vulnerabilities for personal gain
- Comply with all applicable laws and regulations
How to Report a Security Issue
Please include the following information in your report:
- Clear description of the issue
- Steps to reproduce the vulnerability
- Technical details or supporting evidence
Send your report to:
Email: contact@thesurfboards.co.uk
Please do not contact individual team members directly regarding security matters.
Our Commitment
We take all valid security reports seriously and are committed to maintaining a secure environment for our customers and visitors.
- All valid reports are reviewed
- Issues are prioritized based on severity and risk level
- We aim to respond within a reasonable timeframe
Policy Updates
We may update this Security Policy periodically as our website and services evolve.
Contact Us
If you have any questions before or after placing an order, our support team is here to help.
Address: Unnamed Road, Northwich CW8 2EB, United Kingdom
Website: thesurfboards.co.uk
Email: contact@thesurfboards.co.uk